Shipping policy

Shipping Policy

At ChronoHub MY, all orders are carefully packed and shipped after quality inspection.

Processing Time

  • Ready Stock: Ships within 1–2 working days after payment confirmation

  • Custom / Preorder: Build time of 7–14 working days before shipment (may vary)

Shipping Method

  • Orders are shipped via trusted local courier services

  • Tracking details will be provided once the order is shipped

Shipping Fees

  • Shipping fees are calculated at checkout or confirmed via DM

  • Fees are non-refundable once the order is shipped

Delivery Time

  • Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances

Risk & Responsibility

  • ChronoHub MY is not responsible for delays, loss, or damage caused by courier services

  • Risk of loss passes to the customer once the parcel is handed over to the courier

Incorrect Address

  • Customers are responsible for providing accurate shipping details

  • Additional shipping charges may apply for reshipment due to incorrect information