Shipping policy
Shipping Policy
At ChronoHub MY, all orders are carefully packed and shipped after quality inspection.
Processing Time
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Ready Stock: Ships within 1–2 working days after payment confirmation
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Custom / Preorder: Build time of 7–14 working days before shipment (may vary)
Shipping Method
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Orders are shipped via trusted local courier services
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Tracking details will be provided once the order is shipped
Shipping Fees
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Shipping fees are calculated at checkout or confirmed via DM
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Fees are non-refundable once the order is shipped
Delivery Time
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Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances
Risk & Responsibility
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ChronoHub MY is not responsible for delays, loss, or damage caused by courier services
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Risk of loss passes to the customer once the parcel is handed over to the courier
Incorrect Address
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Customers are responsible for providing accurate shipping details
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Additional shipping charges may apply for reshipment due to incorrect information